Virtual Medical Assistants Your Clinic Can Actually Trust
We started GetVMA after watching too many great clinics get buried in admin work. Today, our medical virtual assistants give healthcare practices a trained, dedicated team that slots into existing workflows — handling calls, scheduling, insurance, and intake so your providers can focus on patient care, not paperwork.
Physicians Should Practice Medicine — Not Fight Their Admin
We help medical clinics and healthcare practices cut administrative burden and improve patient experience through trained medical virtual assistants, paired with tooling-backed workflows. The goal is simple: a clinical team that spends its day on patients, not phone queues or eligibility portals.
Core Values
Four principles we hold across every engagement — from the first scoping call to the hundredth weekly review.
Quality First
We hold the bar high on training, performance monitoring, and service delivery — no exceptions by seat count or seniority.
Partnership Approach
We show up as an extension of your clinical team, not a vendor checking boxes. Your outcomes are the only metric that matters.
Process-Driven Excellence
Structured SOPs plus software tooling keep every VA aligned with healthcare best practices and your specific workflows.
Compliance First
HIPAA-aware processes, role-based access, and BAA terms that can be discussed during onboarding to align with your clinic’s privacy requirements.
Why Healthcare Practices Choose GetVMA
Medical-Specific Training
Our VAs complete 40+ hours of medical terminology, EHR fluency, and patient-communication training before serving a practice.
Clinical Oversight
A practicing clinician on the founding team ensures training and SOPs map to how real clinics actually run.
Tooling-Backed Workflows
Automated eligibility, structured call summaries, and pre-drafted messages amplify each VA — with a human reviewing anything patient-facing.
Flexible Service Design
One lane or five. Narrow scope or broad coverage. We scope to your volume, not to a one-size-fits-all retainer.
Dedicated Account Ownership
A single account manager is accountable for your engagement — scoping, onboarding, and ongoing performance.
Built to Reduce Clinic Administrative Overload
GetVMA exists to give clinics a practical way to lighten the front-desk and back-office load — not by adding more software, but by adding trained people who already understand healthcare admin workflows.
Designed Around Real Clinic Workflows
GetVMA is not generic admin support. The service is structured around the workflows clinics actually run every day — scheduling, insurance verification, patient communication, billing admin, and documentation organization.
A Practical, Healthcare-Focused Approach
Our team places weight on training, workflow clarity, privacy awareness, and quality control. Every engagement is anchored in clinic-specific SOPs so the assistant works the way your practice works — not a generic outsourcing template.
Why We Built GetVMA
GetVMA was created after seeing how much clinical capacity is lost to repetitive administrative work. Our goal is to give clinics trained remote support that is easier to launch, easier to manage, and better aligned with healthcare operations.
Let’s Scope What You Actually Need
Tell us which admin lane is hurting most. We’ll propose the narrowest engagement that solves it — then expand from there only if it makes sense.